Terms of service

Last Updated: July 15, 2026

1. Acceptance of Terms

By accessing or using the website located at shop.hoomauranch.com (the "Site"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, customers, and others who access or use the Site.

2. About Us

Ho'omau Ranch ("we," "us," or "our") operates this Site to sell our products online. By placing an order, you agree to these Terms in full.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the Site in any way that violates applicable local, national, or international laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the Site or its related systems
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site

4. Products and Orders

All orders placed through the Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in USD and are subject to change without notice. We make every effort to display product descriptions and images accurately, but we do not warrant that descriptions are error-free.

5. Payment

Payment must be made in full at the time of purchase. We accept payment methods as displayed at checkout. By submitting your payment information, you authorize us to charge the applicable amount.

6. Shipping and Delivery

We will make reasonable efforts to ship orders within the timeframes indicated. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

7. Returns and Refunds

Please refer to our Return Policy for full details on returns, exchanges, and refunds. If you are a consumer located in the European Union, please also refer to our EU Right of Withdrawal policy at https://www.hoomauranch.com/eu-right-to-withdrawal.

8. EU Right of Withdrawal

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 calendar days of receiving your goods without giving any reason. To exercise this right, please notify us before the withdrawal period expires using our EU Right of Withdrawal Form. Exceptions apply to perishable goods, personalized items, and sealed hygiene products once opened. Upon valid withdrawal, we will reimburse your payment within 14 days of receiving your withdrawal notice.

9. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of Ho'omau Ranch or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Ho'omau Ranch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.

12. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Hawaii, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hawaii.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Ho'omau Ranch shop.hoomauranch.com